PRIVACY POLICY
At Mahalakshmi Handlooms, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or place an order with us.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you interact with our website, we may collect the following information:
Personal Information
- Full Name
- Mobile Number
- Email Address
- Shipping & Billing Address
- Payment Details (processed securely through payment gateways)
Non-Personal Information
- Device information
- Browser type
- IP address
- Website usage data
- Cookies and browsing behavior
2. How We Use Your Information
We use your information for the following purposes:
- Processing and confirming orders
- Shipping and delivery updates
- Customer support and communication
- Sending order-related notifications
- Improving website experience and services
- Preventing fraudulent activities
- Marketing and promotional communication (only if permitted)
3. Payment Security
All online payments are processed through secure and trusted payment gateways such as Razorpay.
Mahalakshmi Handlooms does not store your debit card, credit card, banking, or UPI details on our servers.
4. Sharing of Information
We do not sell, rent, or trade your personal information to third parties.
Your information may only be shared with trusted service providers such as:
- Payment gateway providers
- Shipping and logistics partners
- Technical and website support providers
These third parties are allowed to use your information only for order fulfillment and service-related purposes.
5. Cookies
Our website may use cookies to:
- Improve browsing experience
- Remember user preferences
- Analyze website traffic and performance
Users may choose to disable cookies through browser settings; however, some website features may not function properly.
6. Data Protection
We implement reasonable security measures to protect your personal information against:
- Unauthorized access
- Data misuse
- Alteration or disclosure
While we strive to protect your information, no online system can guarantee complete security.
7. Third-Party Links
Our website may contain links to third-party websites or services. Mahalakshmi Handlooms is not responsible for the privacy practices or content of those external websites.
Users are advised to review the privacy policies of third-party websites separately.
8. Customer Rights
Customers have the right to:
- Access their personal information
- Request correction of incorrect details
- Request deletion of personal information (subject to legal obligations)
For any such requests, customers may contact us using the details provided below.
9. Changes to Privacy Policy
Mahalakshmi Handlooms reserves the right to update or modify this Privacy Policy at any time without prior notice.
Updated policies will be posted on this page with immediate effect.
10. Contact Us
If you have any questions regarding this Privacy Policy or your personal data, please contact us:
Mahalakshmi Handlooms
📞 +91 7632823282
📞 +91 9676389787
✉️ mahalakshmihandloomstextiles@gmail.com
Address 1:
6-176, Vijayawada Highway,
Malkapuram, Beside Aadhya Hotel,
Yadadri Bhuvanagiri – 508252
Address 2:
18-145, Road No.5,
Metro Pillar No. 1565,
HDFC Bank Lane,
Chaitanyapuri, DSNR,
Hyderabad – 500060