Shipping Policy
At Mahalakshmi Handlooms, we are committed to delivering your orders safely, securely, and on time. Please read our shipping policy carefully to understand our order processing and delivery procedures.
1. Order Processing
- All orders are processed within 1–3 business days after successful payment confirmation.
- Orders placed on Sundays or public holidays will be processed on the next working day.
- During festive seasons, sales, or high-demand periods, order processing may take slightly longer.
2. Shipping Coverage
We currently ship across India through trusted courier and logistics partners.
For special shipping requests or international delivery inquiries, customers may contact us directly before placing an order.
3. Delivery Timeline
Estimated delivery timelines are:
- Within Telangana & Andhra Pradesh: 2–5 business days
- Other States in India: 4–8 business days
Delivery timelines may vary depending on:
- Customer location
- Courier availability
- Weather conditions
- Public holidays or unforeseen circumstances
4. Shipping Charges
- Shipping charges, if applicable, will be displayed during checkout.
- Free shipping offers may be available on selected products or promotional campaigns.
5. Order Tracking
Once the order is shipped:
- Customers will receive tracking details via SMS, WhatsApp, or email.
- Tracking information may take up to 24 hours to become active.
6. Delivery Attempts
Courier partners will attempt delivery to the provided address. If the customer is unavailable:
- Additional delivery attempts may be made by the courier partner.
- Incorrect or incomplete address details may cause delivery delays or returns.
Customers are requested to provide accurate shipping information while placing orders.
7. Delayed Deliveries
While we strive for timely deliveries, Mahalakshmi Handlooms shall not be held responsible for delays caused due to:
- Natural calamities
- Weather disruptions
- Transport or courier issues
- Government restrictions
- Unexpected operational delays
8. Damaged or Missing Packages
If you receive:
- A damaged package
- A tampered parcel
- Missing items
Please contact us within 24 hours of delivery with clear photos/videos for assistance.
9. Incorrect Shipping Information
Mahalakshmi Handlooms is not responsible for delivery issues caused by incorrect:
- Address details
- Phone numbers
- Customer information provided during checkout
Additional shipping charges may apply for reshipping returned orders.
10. Contact Us
For shipping-related queries, please contact us:
Mahalakshmi Handlooms
📞 +91 7632823282
📞 +91 9676389787